Contact Aides
Write to us at support@aides.io. We answer questions from buyers and assistants by email on business days.
Email support
support@aides.io
Include the email address of your Aides account so we can find it quickly. Never send passwords or full card numbers by email.
Help in your account
Signed-in buyers and assistants find answers about plans, billing, verification and messages in the help section of the account panel.
Before you write
- Answers about hiring, contracts and paying assistants are in the FAQ.
- Plan prices and limits are on the pricing page.
- How we check identities is on the verification page.
- Enterprise customers get priority support within 1 business day.